Halo Collar Return Policy: Things To Know

Do you have a Halo Collar that you need to return? Here are a few things you should know about the policy:

Halo Collar Return Policy

  • Purchases made through www.halocollar.com are refundable if postmarked within 60 days of your receipt, and not more than 75 days after the shipment date.
  • The company will not accept returns for any collars that have been damaged by an animal or customer. Also, all returned collars must be in working condition without any signs of wear or use. See the Return Policy for more information about what is considered to be an acceptable signs of wear and usage.
  • When your approved return is received and inspected, you will receive a refund of your purchase price less shipping and handling as specified in the Return Situation according to the terms of the Return Policy.
  • The refund will be returned to the payment method used.
  • This policy does not apply to purchases made outside of www.halocollar.com, and any returns must be sent to the authorized seller under the terms and conditions of such seller’s return policy.
  • When you return your Halo, make sure to take off the collar from your account in the Halo App so that you are not charged further. If you do not remove the collar from your Halo App, it will continue to charge you for that item until they receive it and deactivate it for you.

What Is Halo Collar?

Halo Collar is a high-tech pet containment system that allows you to keep your dog or cat within a certain area without the use of fences or barriers. The Halo Collar uses GPS and wireless technology to create a virtual boundary around your property, and will send you an alert if your pet leaves the designated area.

You can also set up the Halo Collar to provide you with real-time tracking of your pet’s location, and receive updates on their activity level and well-being.

How Does Halo Collar Work for Dogs?

The fences operate independently of the collar like a self-driving automobile to keep your dog inside the fence you’ve erected. Halo Collar then alerts your dog when they have strayed too far, enabling them to return safely inside the perimeter you’ve established – wirelessly.

Is Halo Collar a Shock Collar?

Halo uses six types of preset feedback, including static, sounds, vibrations, and even customized patterns to help train your dog. The Halo collar is also preventative, meaning it will keep your dog from getting into trouble in the first place.

How Far Does Halo Collar Work?

The Halo Collar is an extremely accurate dog tracker that can pinpoint your pet’s location within 10 feet. You can also create custom fences wherever you need them.

How Long Does Halo Collar Last?

The Halo Collar will last up to 20 hours on a single charge; however, this duration can differ based on things like whether you have the most recent firmware update and how often you are using the app. You should take off the collar every night and let it charge so it’s ready to go for the next day.

Can the Halo Collar Be Used as a Training Collar?

No. The Halo Collar is not a training collar, but it is an invisible fence that can be used to keep your dog contained within a certain area.

How Much Does Halo Collar Cost?

The Basic Plan costs $4.49 per month, while the Silver Plan costs $9.99 per month and the Gold Plan is $29.99 monthly. For any reason, you may purchase a replacement collar for $149 through Halo Care with a monthly subscription of $9.99 per collar.

For a limited time, new and existing Amazon Prime members can get a free one-year access to the platform. After your free membership is over, Amazon Halo membership automatically renews at $3.99/month plus tax if you make a purchase with an Amazon Echo or Fire TV Stick. The cost of your membership may rise or decrease at any moment.